Terms &
Conditions

Welcome to FOLLOW.ART - a new-generation platform where artists, curators, musicians, writers, performers, designers, art managers and other independent art professionals can thrive, connect with their audiences, and grow professionally. Whether you're here to learn professional representation, showcase your work, reach and engage your audience, expand your network, share knowledge, or discover innovative tools for your creative journey, FOLLOW.ART is your space to make it happen.

Through the FOLLOW.ART platform, you can choose how you want to represent yourself - from a free account to enhanced subscription features. At the heart of our ecosystem is the Card, your dynamic digital portfolio and networking tool that connects you with your audiences, opportunities and fellow creatives.

By using FOLLOW.ART, you're joining a community committed to making the art industry more accessible and creator-driven. These Terms & Conditions ("Terms") outline how we can work together to maintain this vibrant space, where we choose collaboration over competition. They're designed to protect both you and our community, ensuring everyone can focus on what matters most - creating, curating, connecting, and growing professionally.

Who we are. These Terms are a contract between you and [SIA "FOLLOW.ART"], registration No. 42103112628, VAT No. LV42103112628, Bikernieku iela 22, Riga, LV-1006, Latvia ("FOLLOW.ART", "we", "us", "our").

How you accept. Ready to begin? You accept these Terms by ticking the acceptance box when you create your account. When you buy a paid plan, you confirm your order at checkout, and we email you a confirmation together with a copy of these Terms. Supporters who contribute through Support Me without an account accept Section 10 when they make a contribution.

Your data and cookies. Our Privacy Policy explains how we handle personal data, and our Cookie Policy explains how we use cookies. Your data protection rights come from the law, not from accepting these Terms.

Your rights as a consumer. If you use FOLLOW.ART as a Consumer, nothing in these Terms takes away the rights that consumer law gives you.

Note: If you'd prefer not to accept these Terms, we understand. You'll need to hold off on using the platform for now.

1. What We're Building Together

FOLLOW.ART is your digital home for professional representation, audience connection and creative growth. We provide a platform where you can:

• Showcase your work and content your way
• Connect and network with your audiences - followers, collectors, venues, patrons, partners and anyone interested in your practice
• Find and connect with fellow creators, curators and art professionals
• Receive voluntary contributions from people who want to support you and your creative practice (see Section 10)
• Access digital tools that enhance your professional representation
• Use the Card to expand your professional network across the world

2. Key Terms

To keep things clear, these words have a specific meaning in these Terms:

• Creator - anyone who creates or manages art or creative work and uses FOLLOW.ART to present their practice and connect with their audiences, including visual artists, curators, musicians, writers, performers, designers, filmmakers and art managers etc.
• Supporter - a person who makes a voluntary contribution to a Creator through Support Me.
• User - anyone with a FOLLOW.ART account, and anyone using Support Me.
• Card - your digital profile, portfolio and networking page on FOLLOW.ART, including its shareable link and QR code, which you use to connect with your audiences.
• Audience - the people who view, follow, connect with or support a Creator through FOLLOW.ART.
• Content - anything you upload, post or share on FOLLOW.ART, such as images, audio, video, text and links.
• Subscription - a paid plan or add-on feature.
• Consumer - a person using FOLLOW.ART for purposes outside their trade, business, craft or profession.
• Business user - a person or organisation using FOLLOW.ART for the purposes of their trade, business, craft or profession.

3. Your Journey With Us

Whether you're starting with our free features or choosing a paid subscription or add-on features, you're in control of your creative journey. Each subscription level offers different tools and possibilities to support your professional representation and connections.

The features, prices (including VAT where applicable) and billing periods of each plan are shown on our Pricing page and at checkout. The plan description and price shown when you place your order apply to that order and its renewals, unless they are changed in line with Section 4 or Section 7.

4. Our Commitment to Change

The art world is evolving, and so are we. We may change these Terms for valid reasons, such as changes in the law, new or changed features, security, or preventing misuse.

When we make important changes to these Terms, we'll let you know at least 30 days in advance. We'll keep you updated through email and platform notifications, ensuring you're always informed about how these changes might affect you.

If you don't agree with a change, you can close your account or cancel your Subscription before the change takes effect, free of charge. If a change removes paid features or raises your price during a period you have already paid for, we will refund the unused part of that period.

Changes required by law, or needed to deal with an urgent security risk, may apply sooner. If that happens, we will tell you why.

Each version of these Terms shows its version number and effective date. Earlier versions are available on request.

5. Your Space on FOLLOW.ART

You're welcome to join if you:

• Are 18 years old or older and able to enter into a binding contract
• Create or manage art or creative work, and/or want to follow, connect with and support those who do
• Share authentic and accurate information about yourself, and keep it up to date
• Keep your account secure: keep your login details confidential, and tell us at [email protected] straight away if you think someone else is using your account

You may open a Creator account for yourself, or for a studio, collective or organisation you are authorised to represent. If you use FOLLOW.ART for your trade or profession, you act as a Business user, and the parts of these Terms marked for Business users apply to you.

We value authenticity in our community. That's why we may need to restrict accounts that misrepresent themselves or engage in fraudulent activities. Section 16 explains when and how we do this, and how you can challenge our decision.

Your FOLLOW.ART Name
Your creative identity matters. When joining FOLLOW.ART, you'll choose a Name that represents you while respecting our Community Guidelines and others' rights.

Choose wisely:

• Your Name should authentically represent you or your creative practice
• Avoid using names of others (like artists, curators, brands, or institutions) without authorization
• Keep it professional and appropriate for our global creative community
• Don't select Names just to sell them later (no domain squatting). Names cannot be sold or transferred.

We may ask you to change a Name, or may reassign it, if it infringes someone else's name, trademark or other rights, impersonates someone, or breaks these Terms. Anyone who believes a Name infringes their rights can contact [email protected]. Before we act, we will tell you why and give you a chance to respond, unless the law or an urgent risk requires us to act immediately.

6. Your Creative Content

You are responsible for the Content you share. When sharing your Content with us, you're confirming that:

• It's your original content or you have all the rights and permissions needed to share it on FOLLOW.ART
• It respects others' intellectual property and privacy, and any identifiable people shown in it have agreed where the law requires this
• It aligns with the law and professional standards

Your content deserves to be seen. When you share Content on FOLLOW.ART, we help amplify your creative voice by displaying it on your Card and across the platform and, unless you opt out, by featuring it in our newsletters and on our official social media, always crediting you. Section 13 explains the rights you give us to do this.

We do not check Content before it is published, but we act on reports of illegal Content and breaches of these Terms as described in Section 11.

7. Growing Together: Plans & Payments

• Start with a free account to explore our basic features
• Upgrade to paid subscriptions for enhanced tools and opportunities
• Choose when to start and stop - you're in control of your subscription

Plans and billing. Every plan starts straight away and is billed upfront.

• Weekly plan - 7 days of access. It does not renew and simply ends after 7 days.
• Monthly and yearly plans - auto-renew for the same period at the then-current price until you cancel. We'll remind you by email at least 3 days before each yearly renewal. If the price is going to change, we'll tell you at least 30 days before your renewal, and you can cancel before the new price applies.

Cancelling. You can cancel a monthly or yearly plan anytime in Account Settings > Subscription > Cancel - it's as easy as signing up. Cancelling stops the next renewal, and your access continues until the end of your billing period. Apart from your right of withdrawal (Section 8) and your statutory rights, payments for a billing period that has already started are not refunded.

If something doesn't work. If a paid feature doesn't work as described, you have the remedies the law gives you, including having it fixed, a price reduction, or ending the contract with a refund for the affected period. Just contact [email protected].

Payment. Prices include VAT where applicable. Payments are processed securely by [Stripe]; we do not store your full card details. If a payment fails, we may retry it, and if it still hasn't gone through after [14] days, we may move your account to the free plan. Your Card stays online within the limits of the free plan.

8. Your Right to Change Your Mind (Right of Withdrawal)

How to withdraw. To withdraw, use the "Withdraw from contract here" form at the bottom of our website, email [email protected] before the 14-day period ends. We will confirm receipt by email without delay.

Your plan starts straight away. At checkout, you ask us to start your Subscription immediately. If you then withdraw, you pay only for the days you used, and we refund the rest within 14 days of receiving your withdrawal, using the same payment method and free of charge.

Weekly plans. A weekly plan gives you 7 days of access. You can withdraw during those 7 days and pay only for the days you used. Once your 7 days are over, the service has been fully provided, and the right of withdrawal no longer applies. You confirm that you understand this at checkout.

Monthly and yearly plans. If you withdraw within the 14 days, you pay only for the days you used, calculated from your plan price, and we refund the rest. Later renewals of the same Subscription do not start a new withdrawal period, but you can cancel at any time as described in Section 7.

Business users do not have a statutory right of withdrawal, but can cancel at any time as described in Section 7.

9. Gift Cards, Promo Codes & Referrals

Gift cards. Gift cards can be redeemed on FOLLOW.ART within 12 months of purchase. They cannot be exchanged for cash, except where the law requires it. If you bought a gift card as a Consumer, you can withdraw within 14 days of purchase as long as it hasn't been redeemed. Please keep your gift activation instructions safe - we can't replace an activation that someone else has already used.

Promo codes.

• From time to time, FOLLOW.ART may offer promotional codes for discounts on subscription plans or features.
• Promo codes are subject to expiration dates, usage limits, and other conditions as specified at the time of offer.
• Promo codes are non-transferable, have no cash value, cannot be applied to orders already placed, and may not be combined with other offers unless explicitly stated.

Referrals.

• FOLLOW.ART may provide a referral program allowing users to earn rewards or benefits by inviting others to join the platform.
• Participation in the referral program is subject to specific referral terms, including eligibility criteria and reward conditions, shown within the referral interface.
• If you share a referral link in exchange for a reward, please make it clear that you may receive a benefit, and only send invitations to people who are happy to receive them.
• FOLLOW.ART may suspend or end referral rewards if abuse, fraud, or violations of these Terms or the referral terms are detected. We will tell you why.

10. Support Me

10.1 What Support Me is. Support Me lets you receive voluntary contributions from your Supporters via your Card, powered by Stripe Connect. It is micro-patronage: support for you and your creative practice, not payment for a specific outcome or deliverable.

10.2 What every contribution means. When you receive a contribution through Support Me, you understand and agree that:

• Each Supporter decides freely whether to contribute and how much. No one is under any obligation to support you.
• You are not required to create, deliver, or perform any action in exchange for a contribution.
• You must not offer or provide any product, service, artwork, copyright, licence, exclusive content or other reward in exchange for a contribution.
• Receiving support does not transfer ownership of any of your artwork or intellectual property rights to the Supporter.
• Contributions are non-refundable, except where payment law requires a refund (see 10.5).
• Supporters can stop recurring support at any time, without consequence, and no further payments will follow.

10.3 No guaranteed income. Micro-patronage, on its own, does not guarantee you a full income or a stable livelihood. The amount and frequency of support depend entirely on the free choice of individual Supporters - it is not predictable and should not be relied on as a regular income source.

10.4 Your responsibilities. Support Me contributions are voluntary gifts of support, not payment for anything you provide. How they are treated for tax purposes - for example as gifts or as income - depends on the amounts received, laws of your country and your personal situation. You are solely responsible for finding out and meeting any obligations that apply to you, including declaring contributions and paying any taxes or social contributions due. FOLLOW.ART does not give tax advice, but may share information with authorities where the law requires it.

10.5 Payments, fees and refunds. Contributions are processed by Stripe through a Stripe Connect account that you open, governed by the Stripe Connected Account Agreement. FOLLOW.ART acts only as a platform and does not hold Supporters' funds. FOLLOW.ART is not charging a platform fee of each contribution. Stripe's own fees are set by Stripe and shown during your Stripe profile setup. Supporters' rights under payment law are not affected, including refunds of unauthorised, fraudulent, duplicate or mistaken payments, and card chargebacks. If a contribution is refunded or charged back, the amount may be deducted from your Stripe balance.

10.6 Supporter details. Stripe collects Supporters' payment details, and you may see a Supporter's name and email address in your Stripe account. You may use these details only to thank Supporters and reply to them, and not for marketing unless the Supporter has agreed to it directly with you. You are responsible for handling these details in line with data protection law. FOLLOW.ART processes any Supporter details it receives as described in our Privacy Policy and does not use them for its own marketing.

10.7 Your relationship with your Supporters. Contributions are made directly from Supporters to you. FOLLOW.ART is not a party to this relationship and only provides the technical tool. You are responsible for:

• making sure your Supporters understand that contributions are voluntary, that nothing is provided in return, and that contributions are non-refundable;
• any statements or promises you make to your Supporters;
• handling questions, complaints, disputes and chargebacks from your Supporters.

If you are a Business user, you will compensate FOLLOW.ART for claims made by your Supporters that arise from your breach of this Section 10.

10.8 Misuse. We may pause or turn off Support Me for an account if it is used for fraud, money laundering, sales disguised as contributions, or in breach of these Terms or Stripe's terms. We will tell you why, as described in Section 16.

11. Community Guidelines, Reporting & Moderation

• Be yourself - authentic profiles only, no impersonation
• Share content that enriches yourself and our community
• Engage genuinely - no automated tools, bots or scraping
• Respect others - no harassment, threats, discrimination or spam
• Keep it legal - no illegal content, and nothing that infringes others' intellectual property or privacy
• Keep the platform safe - no attempts to hack, overload or misuse FOLLOW.ART

Art and sensitive content. Art often explores challenging subjects, and FOLLOW.ART supports the freedom of the arts. Artistic nudity, mature themes and provocative work are welcome, as long as they comply with these Terms and the law. When reviewing content, we consider its artistic context and act proportionately: where possible, we choose the least restrictive measure, such as limiting visibility, before removal. Regardless of artistic context, the following is never allowed: sexualised depictions of minors (including drawn or AI-generated), intimate images of real people shared without consent, content inciting violence or hatred, terrorist content, and any other content that is illegal under EU or Latvian law.

Reporting. Anyone can report content they believe is illegal or breaks these Terms by using the "Report" button or writing to [[email protected]]. Please tell us where the content is and why you think it is illegal or breaks the rules.

Our decisions. We review reports [with human review, supported by automated tools where indicated]. If we remove or restrict your Content or account, we'll tell you what we did, why, and how to challenge the decision. You can appeal within 6 months via [link/email], and your appeal will be reviewed by a person. You can also use a certified out-of-court dispute settlement body under the EU Digital Services Act, or go to court.

12. Feedback & Beta Features

Your insights help shape FOLLOW.ART! Here's how we collaborate to make our platform better:

• We value your suggestions for improving FOLLOW.ART
• Your feedback helps us create better tools for the creative community
• When you share ideas with us, you give us a free, worldwide and permanent right to use them to enhance the platform, without any obligation to you. This does not apply to your Content, which stays yours (Section 13)
• While we can't offer payment for suggestions, we deeply appreciate your input

Beta features. From time to time we may invite you to try features marked "beta". They may change or be withdrawn, and may not always work perfectly. Free beta features come without the commitments in Section 7, but your statutory rights are not affected.

13. Protecting Creativity

• Your content stays yours. You keep all copyright and other rights in your Content.
• FOLLOW.ART's platform, name, logos, design and software belong to us and our licensors.
• By sharing your work and other content here, you give us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and adapt the format of it (for example thumbnails or compression), only to operate, provide and promote FOLLOW.ART. Our service providers may use this licence only for that purpose.
• We may showcase your Card or Content in FOLLOW.ART newsletters and on our official social media accounts, always crediting you. You can opt out at any time writing to us: [email protected]. If you'd like a post that has already been published to be taken down, just ask us.
• We respect your moral rights: we will credit you, and we will not alter your work in a way that distorts it.
• We will not sell your Content, and we will not use it to train generative AI models or allow others to do so. We reserve text and data mining rights in your Content on your behalf, in line with Article 4(3) of Directive (EU) 2019/790.
• This licence ends when you delete the Content or your account, except for reasonable backup periods, posts already published as described above, and Content another user has lawfully shared with your permission.

14. Being Transparent: Our Responsibility

• FOLLOW.ART is evolving, and we keep improving the platform. Our paid features will match their description, and nothing in these Terms limits your statutory rights as a Consumer.
• While we strive for reliability, occasional interruptions might happen, for example for maintenance or for reasons beyond our control. We'll try to give notice of planned maintenance.
• Nothing in these Terms limits our liability for damage we cause intentionally or through gross negligence, for death or personal injury, or for anything else that cannot be limited by law.
• Otherwise, our total liability to you in any 12 months is limited to the greater of the amount you paid us in that period or EUR 50.
• For Business users only: we are not liable for indirect or consequential loss, or loss of profit or opportunity, and you will compensate us for third-party claims caused by Content you uploaded that infringes their rights.
• Third-party services connected to FOLLOW.ART (such as Stripe or social networks) operate under their own terms. We are not responsible for them, unless we caused the problem.

15. Staying in Touch: Messages From Us

Service messages. We send messages you need for your account, like security alerts, receipts, functions, renewal reminders and notices about changes to these Terms. You can't switch these off while you have an account.

News and offers. If you choose to join our community Newsletter, you will:

• Be first to know about new features
• Receive updates about events and opportunities
• Get special announcements and offers
• Have the option to unsubscribe anytime, with a link in every message

We send news and offers only if you have opted in separately (it is never a condition of using FOLLOW.ART) or, if you are an existing customer, about similar FOLLOW.ART services. Our Privacy Policy explains more.

16. Closing or Suspending Accounts

If you want to leave. You can close your account at any time in Account Settings. Please cancel any active Subscription first; otherwise it will end when your account closes, without a refund except as described in Sections 7 and 8.

If we need to act. We may suspend or restrict your account, your Content or Support Me if you seriously or repeatedly break these Terms or the law, misuse Support Me, or put other users or the platform at risk. Where possible, we will warn you first.

We may close your account with 30 days' notice for other valid reasons, or immediately if there is a serious breach or the law requires it.

In every case we will tell you what we did and why, and how you can challenge the decision (Section 11).

After closure. We delete or anonymise your data as described in our Privacy Policy, except where the law requires us to keep it.

17. How Cards Are Shown

We don't use ranking or recommendation algorithms. Cards and Content are shown according to the search terms and filters each viewer chooses, and paid plans do not affect the order.

18. Legal Framework & Complaints

• These Terms are governed by the laws of Latvia.
• If you are a Consumer living in another country, you also keep the protection of the mandatory laws of your country, and you can bring a claim in the courts of Latvia or of the country where you live.
• Business users agree to the exclusive jurisdiction of the courts of Riga, Latvia.
• Complaints. If something goes wrong, please contact [email protected] first - we'll reply within 10 working days. Consumers can also contact the Consumer Rights Protection Centre of Latvia (PTAC, www.ptac.gov.lv) or their national consumer authority or alternative dispute resolution body.
• We process personal data in line with the EU General Data Protection Regulation, as explained in our Privacy Policy.
• These Terms are available in English.

19. General Terms

• Specific terms. If terms shown at checkout or for a specific feature (such as the referral terms) conflict with these Terms, the specific terms apply to that feature.
• If a part is invalid. If any part of these Terms is found invalid, the rest stays in force.
• Transfer. We may transfer this contract to a company that takes over FOLLOW.ART. Your rights as a Consumer will not be reduced, and you can close your account if you object.
• Events beyond our control. Neither of us is responsible for delays or failures caused by events beyond reasonable control.
• What continues after closure. Licences for posts already published, liability, payments owed and the governing law continue to apply after your account is closed.
• Notices. We will contact you at the email address in your account, and you can reach us at [email protected].

20. Staying Connected

Questions? Ideas? We're all ears at [email protected].

SIA "FOLLOW.ART"
Bikernieku iela 22, Riga, LV-1006, Latvia
Reg.No: 42103112628
VAT No: LV42103112628

Single point of contact under the EU Digital Services Act, for users and authorities: [email protected]